Privacy issues are very important to us and we will only use information we collect about you in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018.  You must not use this website or our services if you do not accept this Privacy Policy.

Use of Personal Data

The information we collect about you when you place an order or register on our site will include your name, e-mail address, delivery address. WE DO NOT  collect credit or debit card numbers our merchant service providers use this data not us. We use this information in order to process orders and run your Account, for credit purposes, marketing, market research and analysis and to notify you of the status of the order.

We also ask you for your telephone number which enables us to contact you urgently in the event of there being a problem or query with your order or delivery.

We use this data to send updates regarding the status and delivery of your orders, to improve the content, design and functionality of our website and to understand the buying behaviour of our registered users.

Protection of Personal Data

We have taken the protection of your data very seriously and implement precautions to create a secure environment to safeguard the information supplied by you to us when making an order or registering an Account. When an order is placed or Account registered we offer the use of a secure service. For security reasons and to protect your right to privacy we may occasionally request proof of identity from you before disclosing any sensitive information to you or accepting any changes to the details we hold for you.

We will only keep the data you give us as long as it is required to complete the activity for which it was given or for legitimate business/legal reasons.

Disclosure of Information to Third Parties

We do not sell, trade or rent your personal information (data) to others. In order to improve our website and the services offered may provide non- identifying statistics or analytical records of sales and traffic to legitimate third parties and individuals with whom we have a formal business relationship in, to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you or when processing credit card payments. Please rest assured that these reputable companies or individuals are not permitted to use this information for any other purposes and they are also required to process any such data in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018.

Access to Information

You may obtain details of the personal information we hold on you by e-mailing us.

Opt Out

You can opt out of e-mail updates by sending us an e-mail at subscribe@lithiumpro.co.uk requesting that you be removed from our updates list. You can also opt out of e-mail updates by clicking the relevant link listed at the bottom of any email campaign that we send. The link will allow you to either amend your details to let us know which information you would like to receive or to remove yourself entirely from our email updates.